ABOUT US
The Gambia International Airlines (GIA) is the national carrier of The Gambia. Since its inception in 1996, it has been providing ground handling and related air transport services to all carriers operating at Banjul International Airport. Its well-trained, dedicated and courteous workforce goes the extra mile to provide satisfaction to our customers of all race and ethnicity. In 2010, GIA won the prestigious award of the Most Passionate/Improved Handling Company within Brussels Airlines African Network
Vision
Gambia International Airlines will become one of the most efficient and profitable airlines in West Africa by operating and maintaining safe, reliable and profitable international air transport services, and provide effective air connectivity and superior quality products to customers at competitive prices by 2026
Mission
Gambia International Airlines is to provide economic and efficient domestic and international air services through scheduled passenger, mail and cargo operations as well as Ground Handling, Cargo Agency, Hajj and Travel Agency, and related services, in order to realise profitable returns on investments, and support tourism and national economic development
Our core values
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Satisfaction: GIA provides quality products and services to meet customer expectation and tailor each interaction to deliver friendly customer services at all times. - Dedication: GIA is always inclusive, recognize diversity and allow young talent to grow and contribute to the success of the company.
- Integrity: GIA and its employees always ensure that their actions match their words and practice the highest standards of ethical behaviour in all their work and maintain credibility
- Quality: GIA has no room for mediocrity, ensures result-oriented, creativity, innovation and maintain highest industry quality certification standards.
- Efficiency: GIA encourage 360 degrees free flow, sharing of information, strives for improvement, innovation, knowledge-sharing and always seek for the best ideas for its productivity.
- Safety and Reliable: GIA have zero tolerance for breach of safety regulations, standard and will maintain the highest industry safety certification standards.
Our Strength
- Highly trained, experienced, and dedicated Manpower.
- Amadeus Altea Customer and Flight Management
- Won the Best Ground Handling Company in Sub-Saharan Africa for the Thomas Cook Group
- RA3 Certified, with an Ultra-Modern Cargo Complex with twin Cold rooms for perishables, dual view Rapiscan 632DV
Mr. Numo K. Sanneh - Managing Director
The airlines industry has been hit hard in recent years. Our partner airlines are incredibly important to the viability of GIA. In this volatile airlines industry economy, airlines such as ours are specially risk averse. Thus, we believe that by working together, we can deliver substantial public benefits, adding real values for customers and the Gambia Government
Customer Benefits
Our customers are the reason why we are in business, so we strain every ounce of our energy to keep them happy and contented. By doing business with us, they enjoy the benefit of our:
- Unparalleled insight into the dynamics of the Gambian economy and social system
- Undivided attention and unfailing courtesy of our skilled and efficient staff who are conversant with the widely used Amadeus Reservations System
- Unflagging energy and guidance of our widely travelled senior management team
- Unrestricted access to our free services which include:
- AFP Filing
- Irregularity Operations Support for scheduled flights
- Liaising with various airport authorities
- Station Control
- Station Representation
- Weather Briefing
- Clearance Processing
- Overflight permit
- Revalidating of Flight Permit
- Landing Permit
- Revalidation of Landing Permit
- Moreover, charges for station management and administration are negotiable
Come do Business with us because we:
- have the Amadeus Altea Passenger and Flight Management in Place!
- are RA3 Certified, with an Ultra-Modern Cargo Complex with twin Cold rooms for perishables
- won the Best Ground Handling in Sub-Saharan Africa for the TCX Group
- have well-experienced and dedicated staff
Senior Management Team
Mr. Numo K. Sanneh
Managing Director
Mr. Babou O. Awe
Deputy Managing Director
Ms. Aminata Ndure
Director of Commerce
Mr. Mamadi K.M Bajo
Director of Technical Services
Vacant
Director of Safety & Quality
Mr. Bakary Bayo
Director of IT
Mr. Abdoulie Trawally
Director of Human Resource
Mrs. Awa Samba-Jeng
Director of Operations
Mr. Edrissa Kassama
Director of Internal Audit
Mr. Suaibou Keita
Director of Finance
Ms. Aisha Saho
Snr. Corporate Planning Manager
Mr. Baboucar Fatty
Snr. Safety Manager
Mr. Diday Sawaneh
Snr. Sales/Reservation Manager
